Gebruiksvoorwaarden

Effective Date: 28/02/2026

Welcome to the Clara + Sol online store. Please read these Terms of Service (“Terms”) carefully before using our website (the “Service”) operated by Clara & Sol s. r. o. (“we”, “us”, “our”).

By accessing or using the Service, you agree to be bound by these Terms and all applicable laws and regulations. If you disagree with any part of these Terms, you may not access the Service.

1. Definitions

  • “Service” means the Clara + Sol website and any related services we provide.

  • “User”, “Customer” means any person accessing or using the Service.

  • “Products” means the goods available for purchase through the Service.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use this Service. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration

To use certain features of the Service, you may be required to register an account. You agree:

  • To provide accurate, current, and complete information.

  • To maintain and promptly update your account information.

  • To safeguard your account credentials and notify us immediately if unauthorized use is suspected.

We are not responsible for any loss arising from unauthorized use of your account.

4. Product Orders & Pricing

  1. Order Acceptance

    • Acceptance of your order occurs when we send a shipping confirmation email.

    • We may refuse or cancel any order at our discretion.

  2. Pricing

    • All prices are displayed in [EUR] and do not include VAT where applicable under the SME VAT exemption.

    • Shipping fees, duties, taxes, and other charges may apply and are displayed at checkout.

  3. Payment

    • Payments are processed through third-party providers (e.g., Shopify Payments, PayPal).

    • By submitting payment, you represent you are authorized to use the payment method.

5. Shipping and Delivery

Shipping terms, carriers, delivery timelines, and fees are described separately on our Shipping Policy page and incorporated by reference.

6. Returns and Refunds

Our Returns Policy is a separate document and is incorporated into these Terms. Please review it carefully before placing an order.

7. Intellectual Property

All content on the Service, including text, graphics, logos, images, product descriptions, and software, is the property of Clara + Sol or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the Service without our written permission.

8. Prohibited Conduct

Users agree not to:

  • Use the Service for unlawful purposes or in violation of any law.

  • Interfere with the Service or servers or networks connected to the Service.

  • Engage in any activity that could damage or disrupt the Service.

9. Disclaimers and Limitation of Liability

  1. Disclaimer of Warranties

    • The Service is provided “as is” and “as available” without warranties of any kind, express or implied.

    • We do not warrant that the Service will be uninterrupted, error-free, or secure.

  2. Limitation of Liability

    • To the fullest extent permitted by law, Clara + Sol and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or Products.

    • Our total liability for all claims arising from or relating to these Terms or the Service shall not exceed the amount you have paid to us in the past 12 months.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of Slovakia without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Bratislava, Slovakia, and you consent to personal jurisdiction there.

11. Privacy

Use of your personal information is governed by our Privacy Policy, which is incorporated by reference.

12. Changes to Terms

We may modify these Terms at any time. Updated versions will be posted on the Service with an updated “Effective Date.” Your continued use after changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms, please contact:

Clara & Sol s. r. o.
Hlavná 3285/32A
943 01 Štúrovo
Slovakia
Email: hello@clara-sol.com